Although ITS Dispatch Software is not cheap, its affordable and its not as expensive as purchasing a proprietary software. However, it should be fully integrated and allow the user to match their posted loads to posted trucks on Internet Truckstop. There is no place where you can manage "all" the files you have saved. The only downfall is, you can only get to the file from the record. The ability to upload files to each record is awesome. Its essentially the center of our processes for keeping up with information about our vendor's(carrier's), customer's and driver's information, besides QuickBooks. it's just one more little thing that makes you feel in the loop and adds a personal element to dealing with the company.Ĭomments: We've been using ITS Dispatch for about 4 years. FYI - bringing out the newsletters was a neat idea. If I could improve it further, I would want a much wider variety of criteria options for more various kinds of reports, as well as more personal preference settings options. I can imagine at the volume that they come in and the time it can sometimes take to implement the programming that it would be difficult for them to be put in place quickly, but I think I'd had a few suggestions one time that took around a year or so before they were even reviewed. My only complaint about that is that is sometimes can take a very, very long time to get the suggestions reviewed, and if they are approved, a very long time, yet again, to get it put in place. The suggestions and additions feature is also great, especially the idea of allowing others to click others' suggestions to show it would be a useful function for others as well. Anyone I've ever dealt with over the phone for support has always been professional, yet friendly and personable. If you have to leave a message with someone, the callback always comes in a very reasonable amount of time, and the questions or concerns always get answered or addressed. I love the search options in the Load Manager, which enable you to set particular criteria when looking for a specific load/loads. It's fairly easy to learn the ins and outs of using it, and when you do need help, the training videos are a fantastic feature covering a wide range of functions. You can train as many users as you want and give them the tools to complete their tasks on time.Comments: This software is very user-friendly. All you have to do is input fuel, truck and road use reports and the state total will be calculated automatically.Īnother great thing about this software solution is that you get unlimited training for absolutely no money. No more manual filling for IFTA taxes as this tool automates the process. The IFTA add-on can be great especially for those with a considerable quantity of trucks. Similarly, the owner operators can make more money by utilizing this software and managing operations in a timely and controlled fashion. It is an affordable and effective solution for small to medium sized trucking businesses as it provides the ease to operate from anywhere with an internet connection. Whether it is paying your drivers or carriers, or filing for taxes, all of that can be done in one place. All of that can be automated with this software solution. Transport businesses usually have to deal with a lot of paperwork regarding payments, inventory and taxes. Many satisfied businesses report dispatching 7 times more of their usual load, and creating a variety of detailed reports that help them stay in control of all their operations. ITS Dispatch’s biggest benefit is cost reduction and improved organization.
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